Privacy Policy

Last Updated: 10 November, 2025

At Aliki Hoidas (including TruthFlow, TruthFlow Courses and Aliki Hoidas Academy), your privacy and security are top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our websites, services, and coaching programs. By accessing any of our sites or services, you agree to the terms outlined here.

1. Who We Are

This Privacy Policy applies to the websites and services operated by Aliki Hoidas, including:

  • alikihoidas.com

  • truthflow.com

  • Aliki Hoidas Academy (Thinkific)

  • TruthFlow Courses (Thinkific)

  • Associated YouTube channels (“Aliki” and “Aliki’s Insights”)

The data controller responsible for your personal data is:
Aliki Hoidas
Email: [email protected]
Based in Greece.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, such as:

    • Full name

    • Email address

    • Phone number

    • Billing and shipping information

    • Coaching preferences and notes (if shared during sessions)

Usage Information

We also collect non-personal information about your interactions with our websites, such as:

  • IP address

  • Browser type and version

  • Device information

  • Referring website

  • Pages visited and time spent on each page

3. How We Collect Information

We collect information when you:

  • Register on our websites or Thinkific course platforms

  • Subscribe to newsletters via MailerLite

  • Schedule coaching sessions through Calendly

  • Participate in surveys, programs, or promotions

  • Engage with our coaching services via Zoom or Thinkific

  • Contact us directly by email or social media

Automated Technologies

We use cookies, analytics tools (such as Google Analytics), and similar technologies to collect information automatically. These tools help us understand how visitors use our sites and improve your experience. You can manage or disable cookies in your browser settings.

4. How We Use Your Information

We use your personal information to:

  • Provide and maintain our services and websites

  • Process transactions and deliver purchased products or services

  • Communicate with you about your account, sessions, or updates

  • Send newsletters and marketing communications (with your consent)

  • Personalize your experience and recommend relevant content

  • Improve our website, courses, and coaching programs

  • Comply with legal obligations

5. Legal Basis for Processing (EU/UK Users)

We process your personal data based on the following lawful grounds:

  • Consent – When you voluntarily provide data or opt into communications.

  • Contractual necessity – When data is required to deliver services or fulfill an agreement.

  • Legal obligations – When processing is needed to comply with applicable laws.

  • Legitimate interests – When processing helps improve our services and communication, provided it doesn’t override your rights.

6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. Your data may be shared only with trusted third-party service providers who assist in operating our websites and delivering services, such as:

  • MailerLite (email marketing)

  • Calendly (scheduling)

  • Zoom (virtual coaching sessions)

  • Thinkific (course delivery)

  • Payment processors (for transactions)

  • Analytics providers (e.g., Google Analytics)

All third parties are bound by confidentiality and data protection obligations.

We may also disclose information:

  • To comply with legal obligations or governmental requests

  • To protect the rights or property of Aliki Hoidas and affiliated entities

  • To investigate or prevent wrongdoing or fraud

  • To ensure user and public safety

7. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. When your data is no longer needed, it is securely deleted or anonymized.

8. Security of Your Data

We use industry-standard measures such as SSL encryption and secure platforms (MailerLite, Calendly, Zoom, Thinkific) to protect your information. While no system is completely secure, we take reasonable steps to safeguard your data from unauthorized access or disclosure.

9. Your Rights (EU/UK and Global Users)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data where applicable

  • Withdraw consent for marketing communications at any time

  • Request data portability (a copy in machine-readable format)

  • Object to processing in certain circumstances

To exercise your rights, please contact: [email protected]

We will respond to all requests within the timeframes required by law.

10. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze traffic. Cookies help remember your preferences and support website functionality.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. For more details, please see our Cookie Notice [add link when available].

11. Coaching Sessions and Confidentiality

All information shared during coaching sessions—whether via Zoom, email, or written materials—is treated as strictly confidential.
Session recordings, if made, are securely stored and only used with your explicit consent. Confidential information will never be shared unless required by law.

12. Social Media

We may interact with users on platforms such as Facebook, Instagram, Pinterest, or YouTube. If you contact us through social media, we may respond via private message.
Communications on these platforms are also subject to each platform’s privacy policy.

13. Children’s Privacy

Our services, coaching, and online content are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

14. Google Analytics

We use Google Analytics to understand how visitors engage with our websites. This service collects information such as your IP address, browser type, device, pages visited, and time spent on our sites. These insights help us improve our content and services.
Google Analytics may use cookies or similar technologies to gather this data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
For more information on how Google processes data, please visit Google’s Privacy Policy.

15. International Data Transfers

Your personal data may be transferred to and processed in countries outside your home country, including Greece, where Aliki Hoidas is based.
We take appropriate safeguards to ensure your information remains protected in compliance with data protection laws.

16. Refund and Return Policy

As our services are personalized and delivered digitally, refunds are generally not available for coaching packages or programs.
Physical product returns are accepted only if defective or damaged. For details, please review our full Refund Policy.

17. Links to Other Websites

Our websites may include links to third-party sites. We are not responsible for their privacy practices or content.
We recommend reviewing the privacy policies of any external sites you visit.

18. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date.
By continuing to use our websites or services after updates are posted, you agree to the revised terms.

19. Contact Information

For questions or concerns about this Privacy Policy or your personal data, please contact:

Aliki Hoidas
Email: [email protected]
Base: Greece