Terms Of Use

Last Updated: 8 October, 2024

Please read these Terms of Service carefully before using this website, TruthFlow, owned and operated by Aliki Hoidas, or any of our services. By using the website or any of our services, you agree to these Terms of Service, our Privacy Policy, and any other applicable policies. If you do not agree with any part of these Terms, please discontinue using the website and services immediately.

Welcome to TruthFlow. These Terms of Service govern your access to and use of our website, social media platforms, YouTube channels, coaching services, courses, physical products, and any other digital content and services we provide (collectively referred to as “Services”). By accessing or using any of our Services, you agree to be bound by these Terms.

Acceptance of Terms

By using any of our Services, you agree to these Terms of Service, our Privacy Policy, and any other rules or guidelines that may apply to specific features of the Services. These Terms apply to all of our digital platforms, including but not limited to our website, social media accounts, YouTube channels, and any other digital content we offer, regardless of branding changes. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms.

Geographic Restrictions and Jurisdiction

TruthFlow is based in Greece and offers services worldwide. However, we make no representations that our Services or content are available or appropriate in all locations. Users who choose to access the website or Services from outside Greece do so at their own initiative and are responsible for compliance with local laws, where applicable.

Any disputes arising under these Terms shall be governed by and construed in accordance with the laws of Greece, without regard to its conflict of law principles. By using the Services, you agree that any legal proceedings related to these Terms will take place in the courts of Greece unless otherwise required by specific jurisdiction laws.

License to Use the Services

Aliki Hoidas grants you a non-exclusive, non-transferable, revocable license to use the Services, including the Products (subject to payment, where applicable), for your personal use, in accordance with these Terms. All other rights are reserved. We may change, suspend, or discontinue any part of the Services at any time, including access to any Products.

If we determine, at our sole discretion, that you have violated any of these Terms, we reserve the right to terminate your license to use the Services, including any Products, without refund.

Course Access

When you enroll in a course, you are granted a limited, non-exclusive, non-transferable license to access the course content solely for personal, non-commercial, educational purposes. Unauthorized reproduction, redistribution, or resale of course materials is strictly prohibited unless you have our written permission.

We typically offer “Lifetime Access” to courses. However, we reserve the right to revoke access at any time if required by law or if a course is found to violate our Terms (e.g., due to a copyright complaint). Lifetime Access refers to the lifetime of the Services. If the Services are discontinued, your access will be terminated.

Payments and Refunds

You may purchase Products via a one-time payment or in installments, as described on the Sites. By making a purchase, you authorize us to charge your payment method on a one-time or recurring basis, depending on the payment plan you select. We reserve the right to cancel any order for any reason, including but not limited to potential fraud or incorrect pricing.

Refunds for Products, if applicable, are provided solely at our discretion. Certain Products, including all digital services such as coaching sessions, programs, or courses, are non-refundable. In exceptional cases, we may offer store credit or make adjustments.

Refunds are not available for any products or services unless explicitly stated. In rare extenuating circumstances, we may, at our sole discretion, provide alternative solutions.

Digital services, such as coaching sessions, programs, or courses, are non-refundable once accessed or delivered, except in cases of defective delivery, as per EU consumer protection laws.

User-Generated Content

You may submit content through the Services (e.g., blog comments, communication with us, or other forums). By submitting any content, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, adapt, and display your content for any purpose related to the Services or their promotion.

You warrant that your content does not infringe on any third-party rights. We reserve the right to remove or modify any user-submitted content that violates these Terms or is deemed inappropriate at our discretion.

User Conduct

When using the Services, you agree not to:

  • Violate any applicable law or regulation.
  • Use the Services for fraudulent, deceptive, or harmful purposes.
  • Violate any intellectual property rights.
  • Engage in harassing, threatening, or discriminatory behavior.
  • Impersonate others or misrepresent your affiliation.
  • Attempt to interfere with the security or functionality of the Services.
  • Resell, rent, or sublicense any of the Services provided, without express permission.

Intellectual Property

All content on the Sites, including trademarks, logos, and materials, is owned by Aliki Hoidas or third parties. You may not modify, distribute, or create derivative works of any content without permission.

Privacy and GDPR Compliance

We are committed to protecting your privacy. Our Privacy Policy, which explains how we collect, use, and protect your personal data, complies with the General Data Protection Regulation (GDPR).

For courses hosted on Thinkific, your data is also subject to Thinkific’s Privacy Policy.

By using our Services, you consent to the collection and use of your data as outlined in both our Privacy Policy. and Thinkific’s Privacy Policy.

Rights Under GDPR:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectify: You have the right to request corrections to any inaccuracies in your data.
  • Right to Erase: You have the right to request the deletion of your personal data, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data for legitimate interests.

Legal Basis for Processing:

We process your data based on:

  • Your consent;
  • The necessity to fulfill a contract or transaction;
  • Compliance with legal obligations;
  • Legitimate interest, where applicable.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Greece, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms or your use of the Services will be exclusively resolved in the courts of Greece.

Indemnity

You agree to indemnify and hold Aliki Hoidas and its affiliates harmless from any claims or liabilities arising out of your use of the Services, breach of these Terms, or violation of applicable laws.

Termination and Account Deletion

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any violation of these Terms. You may terminate your account by contacting us at [email protected]. Upon termination, your license to use the Services will immediately cease.

Cookies and Tracking

Your use of the Services is subject to our Privacy Policy, which outlines how we collect and use your information. We use cookies and similar tracking technologies to track activity on our Services. For more details, please review our Privacy Policy.

Consumer Rights for Digital Products (EU-Specific)

In compliance with EU consumer protection laws, if you purchase digital content or services, you have the right to certain guarantees and remedies. However, once a digital product (such as an online course) is delivered and accessed, no refunds can be provided, except in cases of defective delivery.

Disclaimers and Limitations of Liability

The Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. TruthFlow (Aliki Hoidas) disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee specific results from coaching programs or services. Personal development is a complex process, and outcomes will vary for each individual.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of the Services.

Indemnification

You agree to defend, indemnify, and hold harmless TruthFlow (Aliki Hoidas), its affiliates, employees, contractors, agents, and licensors from any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of any third-party rights, including but not limited to intellectual property or privacy rights.

User Account and Security

You may be required to create an account to access certain features of the Services. When registering, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe your account has been compromised, notify us immediately.

Electronic Communications

By using our Services or communicating with us electronically, you consent to receive electronic communications from us. This includes communications regarding your account, legal notices, and any other information related to your use of the Services. You agree that any legal notices, agreements, disclosures, or other communications that we send electronically satisfy any legal requirements that such communications be in writing.

Live Events and Recordings

By attending any live event hosted by Aliki Hoidas or her affiliates, you agree that we may photograph, record, and use your likeness in promotional materials, without compensation. Attendees are strictly prohibited from recording video or audio of live events unless explicitly authorized by us in advance.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Greece, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms or your use of the Services will be exclusively resolved in the courts of Greece, unless otherwise required by local laws of the user’s jurisdiction.

No Guarantee of Results

We do not guarantee that you will achieve any specific outcomes, results, or financial or personal gains from purchasing or using our services, including but not limited to coaching, digital courses, programs, meditations, physical products, and live events. All results are dependent on individual effort, circumstances, and other factors outside of our control. Any testimonials or success stories shared are not intended to represent or guarantee that current or future clients will achieve the same results. Your decisions and actions are your own responsibility, and we shall not be liable for any outcomes or consequences as a result of your participation in any of our offerings.

Health and Wellness Disclaimer

Our meditations, coaching services, and related content are provided for general well-being, relaxation, and mindfulness purposes. They are not intended to diagnose, treat, cure, or prevent any medical condition or mental health issue. Meditations and coaching are not a substitute for professional medical advice, diagnosis, or treatment. If you have concerns regarding your physical or mental health, you should always consult with a qualified healthcare provider. Participation in our meditations and other services is voluntary, and any reliance on the techniques or information provided is done at your own risk.

Force Majeure

We shall not be liable for any delay or failure to perform any obligations under these Terms if the delay or failure is due to circumstances beyond our reasonable control, including but not limited to acts of God, war, strikes, pandemics, natural disasters, or government actions. In the event of a force majeure event, our obligations under these Terms will be suspended for the duration of the event or until the situation permits resumption of services.

External Links

The Services may contain links to third-party websites or resources. These links are provided for your convenience, but we do not endorse or control their content or privacy practices. You are encouraged to review their terms and privacy policies before engaging with them.

Arbitration

In the event of a dispute, claim, or controversy arising out of or relating to these Terms or the Services, the parties shall first attempt to settle the dispute through good faith negotiations. If negotiations fail, the dispute shall be submitted to arbitration in Greece.

Changes to Terms

We may update or modify these Terms from time to time without prior notice. The date of the last update will be clearly indicated at the top of this page. We encourage you to periodically review these Terms to stay informed of any changes.

Contact Information

If you have any questions about these Terms, please contact us at: